Missed Call Text-Back

Never lose a lead to a missed call again

When a customer calls and you miss it, TapText automatically sends them an SMS within seconds. They know you got their call. You reply when you are free. No voicemail. No cold leads.

No credit card required. From $84/mo AUD inc GST.

What is missed call text back?

Missed call text back is a feature that detects when a customer calls your business number and you don't answer. Instead of the customer hearing voicemail, TapText instantly sends them an SMS from your dedicated Australian number.

The customer sees a real text message, not a robot. They reply with their details. You see it in your TapText dashboard and follow up when you have a moment. The lead stays warm instead of going cold.

How it works

1

Customer calls your number

You're on the tools, with a client, or simply unavailable. The call goes unanswered.

2

TapText detects the missed call

Within seconds, TapText sends an automatic SMS to the caller from your dedicated Australian number.

3

They reply, you respond when free

The customer texts back with their details. You see it in your dashboard and reply when you get a moment.

Built for businesses that can't always answer

If you are also the person doing the work, this is for you.

🔧

Tradies on the job

You're up a ladder or under a sink. Customers call, you miss it, they call the next tradie on Google. Missed Call Text-Back sends an instant SMS so they stay yours.

🏥

Emergency services

It's 11pm and someone needs an emergency plumber. They call, you miss it. One missed call = one lost job. Auto-text keeps them on the line while you finish up.

💇

Salons and beauty

You're mid-appointment and can't answer. A missed call from a new client disappears if nothing happens. An instant text back holds their interest until you're free.

🏪

Any owner-operator

One person running the whole show means calls get missed. Missed Call Text-Back is a safety net that catches every lead you physically can't get to.

Missed Call Text-Back is included on Build and Boost

All prices in AUD, GST-inclusive. 14-day free trial on all plans.

Build
$84/mo
or $840/yr (2 months free)
  • +Missed Call Text-Back (50 events)
  • +300 SMS/month
  • +Scheduled messages
  • +Contact notes
  • +3 sites
Start free trial
Boost
$124/mo
or $1,240/yr (2 months free)
  • +Missed Call Text-Back (100 events)
  • +500 SMS/month
  • +Analytics dashboard
  • +AI Lead Capture
  • +Priority support
Start free trial

Common questions

What is missed call text back?

Missed call text back automatically sends an SMS to anyone who calls your business when you miss the call. Instead of losing the lead to voicemail, TapText texts them back within seconds so they know you will follow up.

How quickly does TapText text back a missed caller?

Within seconds of the missed call being detected. The message goes from your dedicated Australian TapText number so the caller sees a local mobile number, not a short code.

Which plan includes Missed Call Text-Back?

Build ($84/mo) and Boost ($124/mo). Not available on Base. All plans include a 14-day free trial with no credit card required.

Does it work with my existing phone number?

Yes. You forward missed calls from your existing number to your TapText number. TapText handles the auto-reply. Your personal number stays private throughout.

Can I customise the message?

Yes. Set the auto-reply text in your dashboard. Include your business name, a callback window, a link to book online, or anything else that fits your workflow.

Stop letting missed calls cost you jobs

Start your 14-day free trial. No credit card required. Set up in 5 minutes.

Start free trial