Birdeye is a powerful, award-winning platform for multi-location enterprises managing reviews, social media, listings, and messaging at scale. It's the #1 reputation management tool on G2 — for a reason. But if you're a single-location small business that just needs a "Text Us" button on your website, you might be paying for features you'll never use.
Every claim verified. For features TapText doesn't have, we say so. For Birdeye pricing that's not publicly listed, we link to their configurator.
All TapText claims match our current pricing as of 2026. Birdeye facts verified from birdeye.com/au and their public product listing. For anything not publicly listed, we've marked it clearly.
Birdeye is built for multi-location businesses. One dashboard managing reviews, social, listings, and messaging across 10, 20, 100 locations. That's powerful.
You need to monitor and respond to reviews across Google, Facebook, Yelp, etc. Birdeye is ranked #1 on G2 for online reputation management — for a reason.
You want reviews, social media, listings, messaging, surveys, referrals, and analytics all in one place. Birdeye has 14+ AI products designed to work together.
You're willing to pay per location for a full enterprise platform. Implementation is included, onboarding is professional, support is dedicated.
You need deep CRM, ERP, or accounting integrations. Birdeye has them. TapText has Zapier and webhooks.
A tradie, beauty salon, dental clinic, emergency service, or small local business. One office, one number, one simple need.
You're not managing your online reputation across 5+ platforms. You just need to capture leads when someone visits your website.
You want to add a "Text Us" button to your website today. Not next month after onboarding calls and integration work.
You want to know the cost upfront. No "contact us for a quote". No surprises. $54, $84, or $124 AUD inc GST. Cancel anytime.
You don't want 14 AI products. You want SMS conversations. That's it. No bloat, no complexity.
You're not always on your phone or email. When someone calls and you can't answer, TapText texts them back automatically. They message you, you reply when you're free.
All prices in AUD, GST-inclusive. No contracts, no surprises. 14-day free trial on every plan.
Base
14-day free trial
150 SMS/month
Build
14-day free trial
300 SMS/month
Boost
14-day free trial
500 SMS/month
Annual plans available: pay for 10 months, get 12. Base $540, Build $840, Boost $1,240 AUD inc GST.
No credit card charged until day 15. Cancel anytime. No lock-in contracts.
See TapText in action? Check out the live demo