For Tradies

Never miss a lead
while you're on the tools.

Your website should be a lead capture machine. TapText adds a simple form. Customers leave their name and number, you get an SMS you can act on when you're free. No more voicemail. No more losing jobs because you didn't answer.

Start 14-day free trial

No credit card charged until day 15

The tradie problem

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Missed calls while on the job

You're in the middle of a repair or install, phone stays in the ute. By the time you call back, they've texted someone else.

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Customers go to Google when you don't answer

Your website isn't a lead capture machine if people can't reach you. They search "plumber near me" and call the next name on the list.

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Voicemail is a lead killer

Voicemail messages? Half your customers won't leave one. They just call the next tradie. TapText changes that - they leave their name and number on your site, you call or text them back when you're free.

How it works

Set up in 5 minutes. One line of code. That's it.

1

Customer finds your website

They see your lead form. No signing up, no app needed, works on desktop or mobile.

2

They fill in name and number

Name, mobile, and what they need. Takes them 20 seconds, no phone call required.

3

You get an SMS

You're on the job, phone in your pocket. You get a text with their details. When you're free, you call or text them back. Job done.

What happens the second they hit send?

TapText texts you immediately with their name, number, and what they need. No digging through email, no notification buried in an inbox you don't check on the job.

They get an instant confirmation text back too, with your business name on it, so they know it went through and you're on it.

You call or text them back from your own phone, whenever you're free. No app to log into, no voicemail tag.

ROI calculator โ€” for tradies

What does it cost you to miss a call?

Plug in your own numbers. See how many jobs a week a missed-call system could recover โ€” and how long it takes TapText to pay for itself.

Your numbers

Rough figures are fine โ€” adjust anytime.

Rough average โ€” callout + labour + parts across a typical job.

Calls that ring out while you're on the tools, in a ceiling, or driving.

45%

Of the people who rang, how many would book if you got back to them fast?

Missed Call Text-Back starts on the Build plan. All prices AUD inc GST.

What it's worth

Updates live as you adjust.

Recovered jobs per month
9.7
5 missed/wk ร— 45% ร— 4.33 weeks
Monthly revenue recovered
$6,333
Per month at $650 per job.
Annual uplift
$75,992
Net of $1008/yr on the Build plan: $74,984
Payback
Your Build plan ($84/mo) pays for itself in roughly 1 day each month. Everything after that is margin.
Start 14-day free trial

No card charged until day 15. Cancel anytime.

How the maths works

Assumes TapText auto-texts every missed call. You reply from your phone when you surface. Recovered jobs = missed calls per week ร— close rate ร— 4.33 weeks. Your actual close rate varies by job type, time of day, and how fast you reply. This is a planning tool, not a forecast โ€” adjust the inputs to match your own experience.

Illustrative only, based on your inputs. Not a forecast or guarantee of outcome. Real-world performance varies.

Built for people who work

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Set up in 5 minutes

One line of code. Paste it, done. No developer needed. Works on any website.

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Works on your phone

Messages come through as regular SMS. No app to download. No need to check a web dashboard.

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AU$ pricing - no surprises

$54, $84, $124 AUD inc GST. That's what you pay. No USD conversion, no exchange rate games.

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No lock-in

Cancel any time. No contracts, no cancellation fees. If it's not working, walk away.

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Your number stays private

Customers never see a phone number at all - they just fill in the form. Your personal mobile never gets shared.

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Made by someone who runs a small business

Not built by a VC-funded startup chasing vanity metrics. Built by someone who understands the tradie life.

Plans built for tradies

Base

$54AUD / month

inc GST ยท 14-day free trial

  • โœ“ 150 SMS per month
  • โœ“ Lead capture form for your website
  • โœ“ Instant SMS lead notifications
  • โœ“ Web leads dashboard
  • โœ“ Instant visitor confirmation text
  • โœ“ Widget customisation
Start free trial
Most popular

Build

$84AUD / month

inc GST ยท 14-day free trial

  • โœ“ 300 SMS per month
  • โœ“ Everything in Base
  • โœ“ Full widget customisation
  • โœ“ Scheduled messages
  • โœ“ Contact notes
  • โœ“ Per-day auto-reply schedule
Start free trial

Boost

$124AUD / month

inc GST ยท 14-day free trial

  • โœ“ 500 SMS per month
  • โœ“ Everything in Build
  • โœ“ AI Lead Capture
  • โœ“ Analytics dashboard
  • โœ“ Priority support
  • โœ“ Zapier integration
Start free trial

Want annual pricing? Pay for 10 months, get 12: Base $540 ยท Build $840 ยท Boost $1,240 AUD inc GST

Questions tradies ask

How do I set it up?

Copy one line of code to your website. Takes 5 minutes. Works on WordPress, Shopify, Wix, Squarespace, or any custom site. We have a step-by-step install guide.

Will customers get my personal number?

No. Customers never see a phone number at all - they just fill in the form on your website. TapText texts you their details, and your personal number stays private throughout.

What if I get tons of leads?

Base is 150 SMS/month (roughly 75 leads). Build is 300 SMS/month (about 150 leads). Boost is 500 SMS/month (250+ leads). If you exceed your limit, you can upgrade for the rest of the month and drop back down next period.

How many texts does each lead use?

Every lead sends two texts: one to you with their details, and one to the visitor confirming it went through.

How do I get back to a lead?

You call or text them straight from your own phone - whatever's fastest. TapText keeps a record in your dashboard so you can see who you've followed up and who's still waiting.

What happens after the 14-day trial?

We'll charge your credit card on day 15. You won't be charged if you cancel before then. Cancel anytime from your dashboard - no questions asked, no cancellation fees.

Do I need a contract?

No. Month-to-month billing. Cancel any time.

Who made this?

Someone who runs a small business and got sick of missing customer calls. We built TapText to solve the problem directly, without the $500/month enterprise pricing.

No credit card charged until day 15

Give them a way to reach you without calling

Get your first SMS lead within 5 minutes of setup. 14-day free trial, then from $54/month AUD inc GST. One line of code. That's it.

Start your free trial