Legal

This page brings together TapText's legal information in one place: who we are as a business, our registered details, how we comply with Australian law, and links to our Privacy Policy and Terms of Service.

1. Business Identification

TapText is an Australian SMS widget platform operated by the following registered business. These details apply to every commercial communication we send under the Spam Act 2003 (Cth).

TapText is a registered business name of the legal entity above. You can verify these details via ABN Lookup.

2. Our Legal Documents

By using TapText you agree to the following:

• Terms of Service — the contract that governs your TapText subscription, including billing, SMS usage, acceptable use, and service availability.
• Privacy Policy — how we collect, use, store, and protect personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

3. Anti-Spam & Electronic Communications

TapText complies with the Spam Act 2003 (Cth). When we send commercial electronic messages (marketing emails, promotional SMS, or other commercial content):

• Consent. We only send commercial messages to recipients who have given express or inferred consent — typically by signing up for TapText, subscribing to our mailing list, enquiring about our service, or being an existing customer.
• Sender identification. Every commercial message we send clearly identifies TapText as the sender and includes the business details set out in Section 1 above.
• Unsubscribe. Every commercial message includes a functional unsubscribe facility. Unsubscribe requests are honoured within 5 business days (the Spam Act allows up to 5 working days; we aim for faster).

To unsubscribe from TapText marketing communications, click the unsubscribe link in any email we've sent you, or email hello@taptext.com.au with the subject line “Unsubscribe”. Transactional messages required for your account (e.g. billing receipts, security alerts, trial reminders, service notifications) are not marketing communications and cannot be unsubscribed from while your account is active.

If you received a message from TapText that you believe breaches the Spam Act: please contact us first at hello@taptext.com.au so we can investigate and resolve it. You may also lodge a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au.

4. Australian Consumer Law

Nothing in our Terms of Service or Privacy Policy excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded.

Our services come with consumer guarantees that cannot be excluded under Australian Consumer Law. You may be entitled to a remedy (repair, replacement, refund, or cancellation) if a service fails to meet a consumer guarantee.

5. Pricing & GST

All prices displayed on this website are in Australian Dollars (AUD) and are inclusive of 10% Goods and Services Tax (GST). TapText absorbs GST — the amount you see is the amount you pay.

Tax invoices are issued through Stripe at the time of each successful payment and are available in your billing dashboard. Our ABN (Section 1 above) appears on every tax invoice as required by the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

6. Copyright & Intellectual Property

The TapText name, logo, website content, widget code, dashboard software, and documentation are the intellectual property of TapText and its licensors, protected under Australian and international copyright law. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written permission, except as expressly permitted by our Terms of Service.

If you believe material on this site infringes your copyright, please contact us at hello@taptext.com.au with (a) a description of the copyrighted work, (b) the URL of the allegedly infringing content, (c) your contact details, and (d) a statement of good-faith belief. We investigate all credible notices and, where appropriate, remove infringing content.

7. Accessibility

TapText aims to make its website and product accessible to users with disabilities and is working towards alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 AA. If you encounter an accessibility barrier, please let us know at hello@taptext.com.au so we can address it.

8. Governing Law

These legal pages, our Terms of Service, and our Privacy Policy are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland, Australia.

9. Legal Contact

For any legal enquiry — including privacy requests, data-access or data-deletion requests, spam complaints, copyright notices, or service-of-process — email us at hello@taptext.com.au. We aim to respond within 5 business days.